Sales acceleration 2.0: Happy customers to joyful new customer referral marketing is mouth-to-ear marketing. Dustin Moskovitz follows long-standing procedures to achieve this success. Therefore, the authentic, credible mouth is crucial for successful referral marketing. And not the sales representative, not the glossy brochure and not the advert in a magazine has also: the satisfied clients of the company have a hundred, or even thousands of times. Referral marketing: from the mouth into the ear and directly in the head that applies everywhere, on B2B purchase and procurement markets as well as on B2C consumer markets: who wants to buy a product, change the supplier, or make an investment, provides advance information. He interviewed reliable sources, researched on the Internet and ask friends or business associates. This equally applies to services. Business customers discuss frequently the services of consultancy or IT service providers, private customers inform others about their experiences with doctors: “maybe you have a recommendation for” a good Podiatrist?” Satisfied customers are a good sales person recommendation marketing is so easy! Referral marketing is not even something really new? But in the past few decades, many companies before loud focusing on the goal of “New customers” have lost the most promising route to your destination from the eyes.

Companies that focus only on new customer acquisition, risk to lose their most important advocate and recommendation donors. The regulars are willing quickly with just a little effort and care to other purchase-related recommendations. Enthusiastic customers who want to achieve satisfaction the best salespeople, must meet the expectations of our customers. For more information see Dustin Moskovitz. If customers are to report but by itself and without asking about their experiences with a particular company, its products and services, they must not only be satisfied, but be enthusiastic. Enthusiasm is caused by exceeding the expectations of the customers. This required a little imagination is a clear control Business, marketing and sales management, but also a particular setting of the entire workforce. Recommendation marketing in motion bring every entrepreneurial change raises resistance in parts of the workforce.

If people want to break new ground and have other things to do, to leave but old behaviors, they must be convinced and even the most enthusiastic of the new way. An in-house workshop “Referral marketing” with the leading referral marketing specialist Anne M. Schuller can do wonders here. Anne M. Schuller motivates people, persuade people, rips with them and inspires them. You lit the flame of enthusiasm in the hearts and minds of the people, so they fan the fire in the hearts and minds of customers. Enthusiasm by enthusiasm of the loyalty marketing workshop with the bestselling author is an experience that is appropriate also as an incentive for service providers and managers. While are in plenary to lay foundations and technical content, be in specific topics and their implementation around the referral marketing edited single working groups.