General, scope, considerations cannot be ignored which currently represents the role of companies, its operational capacity in the environment, environment in which it operates, is required really is complying with social responsibility to which they are bound, between that preserve the environment, prevent pollution, everything what can deteriorate with the operating capacity of the enterprise. We must be aware, that the man’s life is affected by its environment, to the extent that their survival and development depend on this, and as coins, has two faces: on the one hand environmental supplies you the resources and energy for their livelihood, the habitat in which develop their activities and the landfill where deposits waste generated; on the other hand, the life of man is also exposed to aggressions of nature, which are manifestations of diverse nature: disease, deprivation of resources, inclement weather, plagues, floods, etc. Not surprising to say, like any other species, the man has an inalienable right to fight for its survival, use natural resources for their own benefit. The primary goals of human activity must be progress, the improvement of the standard of living and the search for well-being. They are legitimate goals and deserve the penalty.People desperately tend toward the consumption of goods and the immediate satisfaction of needs. Welfare has been associated with the idea of reaching increasingly higher levels of production, supply, communications, transports as more is produced and consumed is best. The problem is, the more is produced more resources are needed and the more consumed more waste generated.The problems have not been invented to frighten people. They are there: the thinning of the ozone layer, deforestation, desertification, the destruction of tropical forests, degradation of air, water and soil, nuclear, electromagnetic and acoustic pollution. The pernicious consequences are inevitable: acid rain, effect greenhouse and climate change, loss of biodiversity and ecological balance and what is worse, finally result in damage to the health of human beings themselves: cancer, respiratory ailments, genetic mutations, digestive problems, stress, etc.In the current scenario, the new concerns of customers, both internal and external, are identified increasingly with the protection of the environment.
Like educational, we know of the benevolence, reaches and repercussions that the EFQM provides and that of knowing how to apply it, to design the variables that it involves for its analysis, in the case of the universities contributes in to provide all that one information that allows to define the strategies, action that the university authorities in charge of the management, operativity of the universities, must carry out and to be very kind to put into action the effective systems of management that guarantee excellence, requiring itself for it and for it, to count on a series of methods and tools that allow to analyze and to solve problems, to put in quality practice measured, to realise comparisons with other organizations, to redesign processes or any other action of the institution, in order to leave avante the present crisis that confronts and to recover the academic excellence. Considrese, that the application of model EFQM, has become in Spanish universities with success, as it provides the antecedent of which the UCAM, is the first university in Spain in obtaining Sello of European Quality EFQM for its general services enough In particular, the investigation that the program of Management of the Quality of the University of Carabobo is realising with the work of field that realises Antonio Rivers, guaranteed by the Coordination of the program, will allow to know the situation the services of the University of Carabobo with respect to the criteria of the excellence model, doing emphasis in its Area of Postgraduate, specifically the one of Phases. Asana understood the implications. For it is had designed a detailed planning of the activities that must realise each service and will include recommendations with respect to the areas on which to take part of form high-priority. Analyzing itself in addition, the weaknesses, opportunities, threats and strengths that the Program at the moment has in relation to its services and academic excellence. In this way one will demonstrate the reach, applicability and advantages that model EFQM generates and guarantees to be possible the profit of the academic excellence.
In France almost 50 billion euros were generated in the B2C E-commerce trade, which corresponds to the year 2012 of a double-digit growth rate. Amazon, CDiscount, La Redoute and FNAC are among the leading online retailers in France, but the market is diverse, because 2/3 of the market are determined by major retailers, while the top less than half of the shares for which received 10. In contrast to the general economic situation in Italy and Spain, sector was observed there a healthy growth in the double-digit billions euro in E-commerce. Italy should remain the world’s fastest growing market in Western Europe in the future. Cross-border B2C E-commerce trade is popular particularly in Spain, where consumers like to shop on sites overseas and Spanish online shops abroad generate sales. In Central Europe, Germany achieved double-digit growth in B2C E-commerce in Germany 2012 sales amounting to several ten billion euro generated B2C E-commerce that have been what compared with 2011 means double-digit growth. It is not something Asana would like to discuss.
B2C E-Commerce share in total trade turnover was 2012 several percentage points below 10%. This proportion is 2013 according to Grow forecasts one percent. The most common payment methods when shopping online in Germany are markets where bank cards are the most important payment method purchase on invoice and PayPal, unlike in many other European E-commerce. US wholesalers Amazon is the largest E-commerce merchants, while continues the German Otto Gruppe its expansion on the domestic and International B2C E-commerce market. German online retailers are popular with consumers in the neighboring Austria.
Higher rates of growth in online trading in Eastern Europe B2C E-commerce grew 2012 in Russia to more than a quarter and achieved a turnover in the double-digit billions euro there. It is expected a further expansion in online trading. For some product groups such as housewares, cosmetics and car parts, growth rates were recorded recently by more than 50%.